DONALD E. PAHL JR. Tonawanda, NY 14150 OBJECTIVE To gain employment in a computer related field. I would like the opportunity to gain as much knowledge and as many skills as possible to allow for the growth of both the organization and myself. EMPLOYMENT Wizard Communications (January 21, 2002 - Present) Maintain Private Label colocation servers and work as lead contact for those clients Help maintain DNS records for Private Label servers and mail aliases for domains Web development Assist customers with problem resultion relating to their Internet connection Assist with repair of customer computers as needed Prime Communications (June 26, 2000 - December 7, 2001) Network Engineer Maintain consistant running of all servers Add, remove, and maintain domain presense on local servers Troubleshoot problems with high-speed connectivity Assist troubleshooting of in-house privately owned servers BuffNET (March 4, 1999 - June 20, 2000) Technical Support Representative Assist customers with problem resolution relating to BuffNET usage. Assist department manager in supervising other technical support representatives and managing local hardware Administration of Linux server with network connection. Management of contained IRC server, web server, and other utilities, user accounts, server and software upgrades, and general system maintenance Web site design Lockport Savings Bank (October 31, 1994 - March 1, 1999) Computer Operator/Specialist Maintain consistent and optimal performance of Unisys A6 and Clearpath NX4600 mainframes for use by bank employees Process scheduled and requested inquiries for data from the bank's database, as well as updates of that data Transmit and receive files from external organizations for processing of bank business Maintenance of document and report retention data stored on corporate hardware Printing of forms, documents, and reports for use by internal and external customers Multifoods (July 1994 - October 1994) Computer Operator/Project Specialist (part-time/on call) Gather information on current company procedures for re-organization, update, and re-documentation to comply with state and federal standards Creation of new procedures for data handling using currently implemented software to optimize retention and processing of office work Assist office personnel in maintaining timeliness of scheduled projects Niagara County Community College (January 1994 - May 1994) Instructor - Business Math Organization and communication of course work to students Evaluation of student knowledge through scheduled tests and quizzes Maintenance of office hours for out-of-class teaching and private conferences with students as necessary Tops Friendly Markets (April 1987 - November 4, 1994) Customer Service Assist Personnel Manager in handling of payroll and employee information maintenance Assist Customer Service Manager in scheduling and handling of Front End personnel and running of store front end to ensure customer satisfaction Customer service through both cashier and front office transactions Assist various departments in operating during extended absence of managers or other employees EDUCATION State University of New York College at Buffalo (Fall 1987 - Spring 1992, Spring 1995) MAJOR: BS Mathematics MINORS: Computer Information Systems, Theatre GPA: 3.33 Niagara County Community College (Fall 1986 - Spring 1987) GPA: 4.0 Newfane Senior High School (Sept. 1983 - June 1987) Salutatorian REFERENCES References will be furnished upon request.